They set out to determine what's special about "visionary" companies—the Disneys, Wal-Marts, and Mercks, companies at the very top of their game that have demonstrated longevity and great brand image.
The authors compare 18 "visionary" picks to a control group of "successful-but-second-rank" companies.
Thus Disney is compared to Columbia Pictures, Ford to GM, and so on.
A central myth, according to the authors, is that visionary companies start with a great product and are pushed into the future by charismatic leaders.
Usually false, Collins and Porras find.
Much more important, and a much more telling line of demarcation between a wild success like 3M and an also-ran like Norton, is flexibility.
3M had no master plan, little structure, and no prima donnas.
Instead it had an atmosphere in which bright people were not afraid to "try a lot of stuff and keep what works."
From Library Journal
What makes a visionary company?
This book, written by a team from Stanford's Graduate School of Business, compares what the authors have identified as "visionary" companies with selected companies in the same industry.
The authors juxtapose Disney and Columbia Pictures, Ford and General Motors, Motorola and Zenith, and Hewlett—Packard and Texas Instruments, to name a few.
The visionary companies, the authors found out, had a number of common characteristics; for instance, almost all had some type of core ideology that guided the company in times of upheaval and served as a constant bench mark.
Not all the visionary companies were founded by visionary leaders, however.
On the whole, this is an intriguing book that occasionally provides rare and interesting glimpses into the inner workings and philosophical foundations of successful businesses.
Recommended for all libraries.
Randy L. Abbott, Univ. of Evansville Lib., Ind. Copyright 1994 Reed Business Information, Inc.—This text refers to the Hardcover edition.
Built to Last Contents
Contents
Acknowledgments
Introduction to the Paperback Edition
Built to Last in a Global, Multicultural World
Built to Last Outside of Corporations
Ongoing Learning and Future Work
Preface
The Best of the Best
Twelve Shattered Myths
It takes a great idea to start a great company
Visionary companies require great and charismatic visionary leaders
The most successful companies exist first and foremost to maximize profits
Visionary companies share a common subset of "correct" core values
The only constant is change
Blue-chip companies play it safe
Visionary companies are great places to work, for everyone
Highly successful companies make their best moves by brilliant and complex strategic planning
Companies should hire outside CEOs to stimulate fundamental change
The most successful companies focus primarily on beating the competition
You can't have your cake and eat it too
Companies become visionary primarily through "vision statements."
The Research Project
Origins: Who is the Visionary Leader at 3M?
Step 1: What Companies Should We Study?
Step 2: Avoiding the "Discover Buildings" Trap (A Comparison Group)
Step 3: History and Evolution
Uncovering Timeless Principles
Step 4: Crates of Data, Months of Coding, and "Tortoise Hunting"
Step 5: Harvesting the Fruits of our Labor
Stop 6: Field Testing and Application In the Real World
Let the Evidence Speak
Clock Building, Not Time Telling
The Myth of the "Great Idea"
Waiting for "the Great Idea" Might Be a Bad Idea
The Company Itself Is the Ultimate Creation
The Myth of the Cheat and Charismatic Leader
Charisma Not Required
An Architectural Approach: Clock Builders at Work
Citicorp Versus Chase
Wal-Mart Versus Ames
Motorola Versus Zenith
Will Disney Versus Columbia Pictures
The Message for CEOS, Managers, and Entrepreneurs
Interlude: No "Tyranny of the or" (Embrace the "Genius of the And")
More Than Profits
Pragmatic Idealism (No "Tyranny of The OR")
Core Ideology: Exploding the Profit Myth
Hewlett-Packard Versus Texas Instruments
Johnson & Johnson Versus Bristol-Myers
Boeing Versus McDonnell Douglas
Motorola Versus Zenith
Marriott Versus Howard Johnson
Philip Morris Versus R.J. Reynolds
Is There a "Right" Ideology?
Table 3.1 Core Ideologies in the Visionary Companies
Words Or Deeds?
Guidelines for CEOS, Managers, and Entrepreneurs
Core Values
Purpose
A Special Note to Non-CEOs
A Special Note to Entrepreneurs and Small Business Managers
Preserve the Core / Stimulate Progress
Drive for Progress
An Internal Drive
Preserve the Core and Stimulate Progress
Key Concepts For CEOS, Managers, and Entrepreneurs
Big Hairy Audacious Goals
BRAGS: A Powerful Mechanism to Stimulate Progress
A Cigar—and Compelling—Goal
Commitment and Risk
The "Hubris Factor"
The Goal, Not the Leader (Clock Building, Not Time Telling)
BHAGs and the "Postheroic Leader Stall"
Guidelines For CEOS, Managers, and Entrepreneurs
Preserve the Core and Stimulate Progress
Cult-Like Cultures
"Ejected Like a Virus!"
IBM'S Rise to Greatness
The Magic of Walt Disney
Complete Immersion at Procter & Gamble
The Message For CEOS, Managers, and Entrepreneurs
Preserve the Core AND Stimulate Progress
Ideological Control / Operational Autonomy
Try a Lot of Stuff and Keep What Works
Johnson & Johnson's Accidental Move Into Consumer Products
Marriott's Opportunistic Step into Airport Services
American Express's Unintended Evolution Into Financial and Travel Services
Corporations as Evolving Species
Darwin's Theory of Evolution Applied to Visionary Companies
3M: "the Mutation Machine From Minnesota" and How It Blew Away Norton
Enter William McKnlght
"Branching and Pruning" at 3M
The Stark Contrast at Norton
Lessons For CEOS, Managers, and Entrepreneurs
What Not to Do
Stick to the Knitting? Stick to the Core!
Preserve the Core/Stimulate Progress
Home-Grown Management
Promote From Within to Preserve the Core
Discontinuity at Colgate Versus Talent Stacked Like Cordwood at P&G
Leadership Gaps at Zenith Versus Motorola's Deep Bench
Management Turmoil and Corporate Decline
The Message For CEOS, Managers, and Entrepreneurs
Good Enough Never Is
Mechanisms of Discontent
Build for the Future (and Do Well Today)
Greater long-Term Investment in the Visionary Companies
Marriott Versus Howard Johnson: the Decline of a Great American Franchise
The Message for CEOS, Managers, and Entrepreneurs
The Parable of the Black Belt
The End of the Beginning
The Power of Alignment: Ford, Merck, and Hewlett-Packard
Ford
Merck
Hewlett-Packard
Lessons of Alignment for CEOS, Managers, and Entrepreneurs
1. Paint the Whole Picture
2. Sweat the Small Stuff
3. Cluster, Don't Shotgun
4. Swim in Your Own Current, Even It You Swim Against the Tide
5. Obliterate Misalignments
6. Keep the Universal Requirements While Inventing Now Methods
This Is Not the End
Building the Vision
The Vision Framework
Core Ideology
Core Values
Core Purpose
A Few Key Points on Core Ideology
Envisioned Future
Vision-level BHAG
Vivid Descriptions
A Few Key Points on Envisioned Future
Putting It All Together
Frequently Asked Questions
I'm Not CEO. What Can I Do With These Findings?
Is There Hope for Old, Large, Non Visionary Corporations?
What Guidance Would You Give to a Visionary Company That Seems to Be Losing Its Visionary Status
Are There Any People Who Can't Build a Visionary Company?
How Does Your Book Fit Other Works, Such as in Search of Excellence?
You Studied the Past. Do You Worry That Your Findings Might Become Obsolete in the 21st Century
Apendix
Appendix 1: Research Issues
"Playing With Fire" (What About Bankrupt Visionary Companies?)
Is "Visionary" Just Another Word for "Successful"?
Can We Trust the CEO Survey to Give Us the Right Companies?
Correlations Versus Causes
Troubled Times at the Visionary Companies
Large Companies Versus Small Companies
Uneven Information
United States Bias
Appendix 2: Founding Roots of Visionary Companies and Comparison Companies
“The greatest danger in times of turbulence is not turbulence; it is to act with yesterday’s logic”. — Peter Drucker
The shift from manual workers who do as they are being told — either by the task or by the boss — to knowledge workers who have tomanage themselves ↓ profoundly challenges social structure …
“Managing Oneself is a REVOLUTION in human affairs.” … “It also requires an almost 180-degree change in the knowledge workers’ thoughts and actions from what most of us—even of the younger generation—still take for granted as the way to think and the way to act.” …
… “Managing Oneself is based on the very opposite realities: Workers are likely to outlive organizations (and therefore, employers can’t be depended on for designing your life), and the knowledge worker has mobility.” ← in a context
It’s up to you to figure out what to harvest and calendarize
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It may be a step forward to actively reject something (rather than just passively ignoring) and then figure out a coping plan for what you’ve rejected.
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